Communicating with non-archaeologists is something that archaeologists are not, in fact, very good at. Talking archaeology at them, fine. But that isn't the same thing.
• Don’t expect them to share your viewpoint
• Don’t expect them to know your terminology
• Do tell them how it affects them
• Do give them bad news clearly
WHAT THE ARCHAEOLOGIST SAYS
• Don’t expect them to share your viewpoint
• Don’t expect them to know your terminology
• Do tell them how it affects them
• Do give them bad news clearly
WHAT THE ARCHAEOLOGIST SAYS
WHAT THE DEVELOPER HEARS
Some golden rules
• Consider your audience: what matter to them?
• Provide a clear message: don't tell them 'we don't really know'
• Avoid wishful thinking: don't say you might be finished next week if you won't
• Don’t get bogged down in detail: they don't care about feature 1099
• Check they understand: ask them; listen to the answers
• Don’t be misled by politeness: they may be humouring you
Step 5: How well do you communicate?
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